Return Policy
Return Policy
We want you to love your purchase! If you’re not completely satisfied, we’re here to help.
Returns
-
You may return most new, unused items within 30 days of delivery for a full refund or exchange.
-
Items must be in their original condition, with all tags and packaging intact.
-
Proof of purchase (order confirmation or receipt) is required
Refunds
-
Once we receive and inspect your return, we’ll process your refund within 5–7 business days to your original payment method.
-
Shipping fees are non-refundable unless the return is due to our error.
Exchanges
-
Need a different size or color? Contact us to arrange an exchange at no additional cost for the first exchange.
Return Shipping
-
For defective or incorrect items, we’ll provide a prepaid return label.
-
For all other returns, customers are responsible for return shipping costs.
How to Start a Return
-
Email us at Zulqtech@outlook.com or use our Contact Us form with your order number.
-
We’ll send return instructions and a shipping label if applicable.